Reward Cards For Customers, Anyone Got Tips On How To Say It?
I’ve just finally started a new job! Yippee. Only I’ve now got a problem 
I’m struggling to get customers to say yes to signing up to a reward/loyalty card, it’s totally free and obviously you get points everytime you spend. I’ve been mentioning that and it’s not working. I know that you have to come across confident but I really struggle when there is a work collegue, especially if it’s the manager, behind me as I get all quite and don’t want to do anything wrong.
Basically, any tips or ideas, even advise, will help me loads. As it’s my first job I’m hoping you all can kinda guess how nervous I look while I stand at the till.
Even things to watch out for as I’ve been told that some people will only like to be asked twice and if anymore they will just walk out and buy the items elsewhere, is this really true?
Thanks
You could try –
Do you have a loyalty card? – No
Would you like one? – No
It’s totally free let me give you the leaflet and you can have a think about it – OK thanks
I agree with Jennifer, the best you can do is ask in a friendly way. If you get too pushy about it, you very well may lose customers.
However, be sure to offer it to each customer, even if it gets repetitive and everyone keeps rejecting the idea. If you get a mystery shopper and you don’t offer them a card, it will be a big “negative” on the mystery shopper’s report.
Retail jobs are emotionally draining and customers don’t keep this in mind. Pace yourself in your work and always smile no matter how you feel. Best wishes! You will learn awesome people skills from this job.
Bring a gun. Show it to them, then ask…if they say no, put it on the counter. If they still say no, pick it up, and point in their general direction…they’ll say yes.
Did you know that you could get free items by simply signing up for this reward card?? If they say no thank you then leave it at that.
It’s not you. Some people just don’t want to give companies their info or spend their time signing up for the card. It could also be that they just don’t visit your business that much to begin with to make it worthwhile. It bothers me that companies push this stuff at the register. It’s a waste of time for the employees. “By the way, would you like to sign up for our rewards card? It’s totally free!” Blah blah blah. People want to get in, and get out. I work in retail, and I simply ask if someone would like to sign up for a discount card if they look like they may want/need one. After you have been working there a few weeks, take note as to what other employees are doing. If they aren’t asking, then drop the line. People will sign up if they want to.
I used to be a supermarket cashier for a UK supermarket and then moved to the Customer Services Desk and Checkout Supervising
Just offer them the card, WITH the leaflet in hand, and open the booklet. Talk through the different options, pointing with the tip of your pen, and state that there’s no catch and that you own one yourself.
People are wisening up to the fact that they use your name and address to sell things to you, LOL
As for nerves, I promise they will pass. I was very nervous but by the end of my degree (I was a student working part time) I was bored. You will be OK!
Buy:Female Cialis.Amoxicillin.Buspar.Ventolin.Benicar.Wellbutrin SR.Zocor.Lasix.Aricept.Cozaar.Advair.Nymphomax.Seroquel.Lipothin.Prozac.SleepWell.Acomplia.Female Pink Viagra.Lipitor.Zetia….