Posts Tagged ‘Anyone’
Reward Cards For Customers, Anyone Got Tips On How To Say It?
I’ve just finally started a new job! Yippee. Only I’ve now got a problem 
I’m struggling to get customers to say yes to signing up to a reward/loyalty card, it’s totally free and obviously you get points everytime you spend. I’ve been mentioning that and it’s not working. I know that you have to come across confident but I really struggle when there is a work collegue, especially if it’s the manager, behind me as I get all quite and don’t want to do anything wrong.
Basically, any tips or ideas, even advise, will help me loads. As it’s my first job I’m hoping you all can kinda guess how nervous I look while I stand at the till.
Even things to watch out for as I’ve been told that some people will only like to be asked twice and if anymore they will just walk out and buy the items elsewhere, is this really true?
Thanks
Can Anyone Help Me Find A Job In The Seattle/tacoma/bellevue Area? Resume And Story Attached. Anyone?
Ok… I have moved around a little over the past few years. I lived in Florida for about 6 1/2 years. I did move to Montana for a year to take care of my mother after a near-fatal accident. I moved back to FL, then my spouse’s job took us to Portland, OR in March, 2008. Unfortunately, after our cross-country move, the company had layoffs and we couldn’t survive on my salary alone in Portland. We are regrouping in Lafayette, LA where we have family and a much more affordable lifestyle. Both of us dislike it here very much, and miss the Northwest like crazy. We are looking at the Seattle area instead of Portland because the economy in Seattle is more sound. Resume below. I did not list my name, address or phone number for privacy reasons. If you would like to contact me, please reply to this question. Thank you!
______________________________________…
Experienced, successful, motivated Banking, Sales and Customer Relations manager with:
• 7+ years in Management
• 8+ years in Training and Team Building
• 12 years in Customer Relations
• 10 years in Sales
• Consistently led branch/store to receive nation-wide sales and customer relations rewards and recognition
• Customer/Client Relations expert
SUMMARY OF EXPERIENCE:
MANAGEMENT:
• ACTING BRANCH MANAGER 60-75% of the time, overseeing 2 branches for four months during a company transition; Store Manager for a large, successful cellular telephone company
• EMPLOYEE RELATIONS AND STAFF MANAGEMENT – Interviewing, hiring, employee performance reviews, disciplinary assessments and action, terminations, scheduling, coaching for better performance, behaviors, and time management
• TRAINING – Oversaw all training for my bank branches and stores, including federal regulations and compliance training, new-hire training, customer service and sales training, and staff-coach training
• OPERATIONS AND AUDITS – Maintained compliance records, created new branch-specific compliance policies that brought audit scores up and allowed for better organization in the branches, audited teller staff and coached to better results, forecasted cash needs, ordered and shipped cash inventories
• SALES AND CUSTOMER RELATIONS – Coached 7 to 15 employees to maximize sales and referral opportunities and to exceed customer loyalty goals, achieved recognition for success every quarter by building and maintaining a successful staff to stay among the top performers in the region, and reaching the highest standards in nation-wide performance and success, oversaw and wrote sales scripts
SALES AND CUSTOMER RELATIONS:
• TOP SALES PERFORMER – Consistently a top performer, receiving recognition for sales performance
• BANKING SALES – New accounts, including checking, savings and other savings products, loan officer, receiving top investment and mortgage referral recognition, coaching the teller staff for quality referral opportunities
• RETAIL SALES – Consistently a top performer selling home phone, internet, and wireless service, sold clothes and shoes for a high-end retailer, and sporting goods for a local retail and wholesale sporting goods company
• CUSTOMER LOYALTY – Built new and maintained long-lasting client relationships, always achieving top customer loyalty and service scores, continually followed up with customers to ensure a strong relationship
EMPLOYMENT HISTORY:
ASSISTANT BRANCH MANAGER – US Bank
Hillsboro, OR – 05/2008 – 08/2008
ASSISTANT BRANCH MANAGER II – Wells Fargo Bank
Billings, MT – 07/2006 – 05/2007
TELLER OPERATIONS MANAGER – Bank of America*
Sarasota, FL – 09/2005 – 03/2008
PERSONAL BANKER – Bank of America*
St Petersburg, FL – Promoted to next
STORE MANAGER – AT&T/Alpha Comm
Bradenton, FL – 09/2004 – 09/2005
WIRELESS MANAGER – Verizon
Clearwater, FL – 09/2002 – 09/2004
Tags: Anyone, Area, Attached., Find, Help, Resume, Seattle/tacoma/bellevue, Story
