15
Feb

Product Description
In this, her second book, Marilyn Stewart examines the opportunity confronting today’s sasvvy marketers to build relationships with customers. She elaborates and expands on the central ideas of her previous book, The Canadian Direct Marketing Handbook, and helps you indentify and market to your most profitable customers through the relationship-building techniques of direct marketing…. More >>
The Canadian Direct Marketing Handbook II: Building Customer Relationships
14
Dec

Product Description
The understanding and use of customer information as gathered through retail frequent shopper programs has forever changed the retail playing field. Yet many retailers are not using this information strategically, putting themselves at a competitive disadvantage and leaving untold profits on the table. And many packaged goods and private label manufacturers have yet to grasp the powerful implications of this information for their own businesses. In this g… More >>
Building the Customer Specific Retail Enterprise
9
Dec
Lean Hybrid Muscle Building With Weekly Video Coaching. The World’s Fastest Way To Build Muscle And Burn Fat At The Same Time. Develop The Type Iii Super Muscle.
Lean Hybrid Muscle Building.
16
Nov
how are they bulding long-term relationships?
9
Nov

About the Actor
Don Hutson’s careers in speaking, management and sales have brought him many honors. He successfully worked his way through the University of Memphis, graduating with a degree in Sales. After becoming the #1 salesperson in a national training organization, he established his own training firm and shortly thereafter was in demand as a professional speaker. Since then Don has addressed over two-thirds of the Fortune 500 Companies and is featured in over 100 training (more…)
8
Nov

Product Description
(Osborne) Unveils beginning-to-end strategies for strengthening company’s brand online and building customer loyalty. Includes case studies dealing with IBM, Yahoo!, Fed Ex, and Amazon.com. Offers an in-depth explanation of digital branding and illustrates some of the practices carried out by top online brands. … More >>
Firebrands: Building Brand Loyalty in the Internet Age
7
Nov

Product Description
The Construction Business provides a broad, yet comprehensive overview of the current and future state of construction, including Sarbanes-Oxley compliance, the impact of residential construction, and how to handle rising fuel and energy costs. This book features presidents and CEOs from some of the top construction companies in the country, discussing such topics as key strategies in pricing and the bidding process, generating revenues and profits, deciding when t… More >>
Inside the Minds: Construction Business Best Practices – Top Executives on Strategic Pricing, Building Customer Loyalty, and Responding to Market Fluctuation
7
Nov

Product Description
Harvard Business Review on Audio series:
Building Customer Loyalty, one cassette tape, Product #106AU
Articles:
1. Loyalty-Based Management, by Frederick F. Reichheld
2. Putting the Service-Profit Chain to Work, by James L. Heskett, Thomas O. Jones, Gary W. Loveman, W. Earl Sasser, Jr., and Leonard A. Schlesinger… More >>
Building Customer Loyalty – Articles: Loyalty-Based Management; Putting the Service-Profit Chain to Work