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	<title>Building Customer Loyalty &#187; Growth</title>
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		<title>Communities of Commerce: Building Internet Business Communities to Accelerate Growth, Minimize Risk, and Increase Customer Loyalty</title>
		<link>http://buildingcustomerloyalty.org/communities-of-commerce-building-internet-business-communities-to-accelerate-growth-minimize-risk-and-increase-customer-loyalty/</link>
		<comments>http://buildingcustomerloyalty.org/communities-of-commerce-building-internet-business-communities-to-accelerate-growth-minimize-risk-and-increase-customer-loyalty/#comments</comments>
		<pubDate>Thu, 07 Oct 2010 18:07:15 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[accelerate]]></category>
		<category><![CDATA[Building]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[commerce]]></category>
		<category><![CDATA[communities]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Increase]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[minimize]]></category>
		<category><![CDATA[risk]]></category>

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		<description><![CDATA[Ratings: 5.0 from total of 2 ratings.Price: $24.95 &#160; Product Features: No Product Features Available Product Description Communities of commerce are the primary drivers of online business today, and this groundbreaking book provides the first complete overview of the phenomenon. The authors demonstrate why the best communities, including Salon, Yahoo Finance, and iVillage, are working [...]]]></description>
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						<a href='http://www.amazon.com/Communities-Commerce-Building-Internet-Accelerate/dp/0071361154%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0071361154' rel='nofollow'><img src='http://ecx.images-amazon.com/images/I/5101T4V6WKL._SL160_.jpg' /></a>
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<div class='amazon_stats' style='float:left;margin-left:8px'><span>Ratings: 5.0 from total of 2 ratings.</span><br /><span>Price: $24.95</span> </div>
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<p>Communities of commerce are the primary drivers of online business today, and this groundbreaking book provides the first complete overview of the phenomenon. The authors demonstrate why the best communities, including Salon, Yahoo Finance, and iVillage, are working so well, and how managers and executives can get in on this future economic wave. Based on the authors&#8217; study, Communities of Commerce features:  How commerce communities came to be and what influenced their success  Advice on how business leaders can design, develop, and execute a business strategy  Case studies of what works and what doesn&#8217;t  It has always been human nature for us to bond with others sharing common goals and problems and thus create communities. This is proving to be especially true in the realm of online business.
<p><a href='http://www.amazon.com/Communities-Commerce-Building-Internet-Accelerate/dp/0071361154%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0071361154' rel='nofollow'>More&gt;&gt;</a></p>
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						<a href='http://www.amazon.com/Communities-Commerce-Building-Internet-Accelerate/dp/0071361154%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0071361154'>Communities of Commerce: Building Internet Business Communities to Accelerate Growth, Minimize Risk, and Increase Customer Loyalty
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			<wfw:commentRss>http://buildingcustomerloyalty.org/communities-of-commerce-building-internet-business-communities-to-accelerate-growth-minimize-risk-and-increase-customer-loyalty/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty</title>
		<link>http://buildingcustomerloyalty.org/market-leadership-strategies-for-service-companies-creating-growth-profits-and-customer-loyalty/</link>
		<comments>http://buildingcustomerloyalty.org/market-leadership-strategies-for-service-companies-creating-growth-profits-and-customer-loyalty/#comments</comments>
		<pubDate>Sun, 21 Feb 2010 13:12:09 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Companies]]></category>
		<category><![CDATA[Creating]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Market]]></category>
		<category><![CDATA[Profits]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[Strategies]]></category>

		<guid isPermaLink="false">http://buildingcustomerloyalty.org/market-leadership-strategies-for-service-companies-creating-growth-profits-and-customer-loyalty/</guid>
		<description><![CDATA[Product DescriptionMarket Leadership Strategies for Service Companies reveals the key strategies for creating and sustaining a market leadership position for any service business. Service industry experts Craig A. Terrill and Arthur G. Middlebrooks affirm that in order to become a dominant market leader, a service company must find ways to: Define their service business and [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Market-Leadership-Strategies-Service-Companies/dp/0844224413%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0844224413" rel="nofollow"><img style="float:left;margin: 0 20px 10px 0" src="http://ecx.images-amazon.com/images/I/41KIL4AZMBL._SL160_.jpg" /></a></p>
<p><b>Product Description</b><br />Market Leadership Strategies for Service Companies reveals the key strategies for creating and sustaining a market leadership position for any service business. Service industry experts Craig A. Terrill and Arthur G. Middlebrooks affirm that in order to become a dominant market leader, a service company must find ways to:   Define their service business and the benefits customers receive Reveal the intangible aspects of the service experience Move in a different dir&#8230; <a href="http://www.amazon.com/Market-Leadership-Strategies-Service-Companies/dp/0844224413%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0844224413" rel="nofollow">More &gt;&gt;</a></p>
<p><a href="http://www.amazon.com/Market-Leadership-Strategies-Service-Companies/dp/0844224413%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0844224413" title="Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty" rel="nofollow"><b>Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty</b></a></p>
]]></content:encoded>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</title>
		<link>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth-3/</link>
		<comments>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth-3/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 11:39:02 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Awareness]]></category>
		<category><![CDATA[Brand]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Choose]]></category>
		<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[Develop]]></category>
		<category><![CDATA[Drive]]></category>
		<category><![CDATA[Entertaining]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Executives]]></category>
		<category><![CDATA[Functions]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Guide]]></category>
		<category><![CDATA[Increase]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Nurture]]></category>

		<guid isPermaLink="false">http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth-3/</guid>
		<description><![CDATA[Product DescriptionAn industry expert shows readers how to get the best return on investment from corporate events Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow"><img style="float:left;margin: 0 20px 10px 0" src="http://ecx.images-amazon.com/images/I/21G6uAxpPNL._SL160_.jpg" /></a></p>
<p><b>Product Description</b><br /><b>An industry expert shows readers how to get the best return on investment from corporate events</b>        Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance&#8230; <a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow">More &gt;&gt;</a></p>
<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" title="The Executive's Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New ... Nurture Customer Loyalty and Drive Growth" rel="nofollow"><b>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</b></a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</title>
		<link>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth-2/</link>
		<comments>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth-2/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 11:33:49 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Awareness]]></category>
		<category><![CDATA[Brand]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Choose]]></category>
		<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[Develop]]></category>
		<category><![CDATA[Drive]]></category>
		<category><![CDATA[Entertaining]]></category>
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		<category><![CDATA[Executives]]></category>
		<category><![CDATA[Functions]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Guide]]></category>
		<category><![CDATA[Increase]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Nurture]]></category>

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		<description><![CDATA[Product DescriptionAn industry expert shows readers how to get the best return on investment from corporate events Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow"><img style="float:left;margin: 0 20px 10px 0" src="http://ecx.images-amazon.com/images/I/21G6uAxpPNL._SL160_.jpg" /></a></p>
<p><b>Product Description</b><br /><b>An industry expert shows readers how to get the best return on investment from corporate events</b>        Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance&#8230; <a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow">More &gt;&gt;</a></p>
<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" title="The Executive's Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New ... Nurture Customer Loyalty and Drive Growth" rel="nofollow"><b>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</b></a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</title>
		<link>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth/</link>
		<comments>http://buildingcustomerloyalty.org/the-executives-guide-to-corporate-events-and-business-entertaining-how-to-choose-and-use-corporate-functions-to-increase-brand-awareness-develop-new-nurture-customer-loyalty-and-drive-growth/#comments</comments>
		<pubDate>Sun, 13 Dec 2009 11:46:22 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Awareness]]></category>
		<category><![CDATA[Brand]]></category>
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		<category><![CDATA[Choose]]></category>
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		<category><![CDATA[Develop]]></category>
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		<category><![CDATA[Functions]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Guide]]></category>
		<category><![CDATA[Increase]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Nurture]]></category>

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		<description><![CDATA[Product DescriptionAn industry expert shows readers how to get the best return on investment from corporate events Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow"><img style="float:left;margin: 0 20px 10px 0" src="http://ecx.images-amazon.com/images/I/21G6uAxpPNL._SL160_.jpg" /></a></p>
<p><b>Product Description</b><br /><b>An industry expert shows readers how to get the best return on investment from corporate events</b>        Corporate events and business entertaining are a major part of a company&#8217;s communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance&#8230; <a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" rel="nofollow">More &gt;&gt;</a></p>
<p><a href="http://www.amazon.com/Executives-Corporate-Events-Business-Entertaining/dp/0470838485%3FSubscriptionId%3DAKIAIQOJDMF22WYFTZZA%26tag%3Dloyalmarkesuc-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0470838485" title="The Executive's Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New ... Nurture Customer Loyalty and Drive Growth" rel="nofollow"><b>The Executive&#8217;s Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New &#8230; Nurture Customer Loyalty and Drive Growth</b></a></p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Why Malaysia Car Manufacture Are The Only Car Manufacture That Depends Government Policy For Growth,?</title>
		<link>http://buildingcustomerloyalty.org/why-malaysia-car-manufacture-are-the-only-car-manufacture-that-depends-government-policy-for-growth/</link>
		<comments>http://buildingcustomerloyalty.org/why-malaysia-car-manufacture-are-the-only-car-manufacture-that-depends-government-policy-for-growth/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 14:11:49 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Building Customer Loyalty]]></category>
		<category><![CDATA[Depends]]></category>
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		<category><![CDATA[Policy]]></category>

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		<description><![CDATA[but not base on competition, cooperation and innovation of products by response swiftly to market-driven forces, and of course built up customer loyalty. They do not have the philosophy toward this market-driven industry is “Customer First” and tradition of forefront R &#38; D culture creates innovative, safe and excellent products and services that enhance the [...]]]></description>
			<content:encoded><![CDATA[<p>but not base on competition,<br />
cooperation and innovation of products by response swiftly to market-driven forces, and of course built up customer loyalty.<br />
They do not have the<br />
philosophy toward this market-driven industry is “Customer First” and tradition of forefront R &amp; D culture creates innovative, safe and excellent products and services that enhance the quality of life around the world.<br />
because of them we can&#8217;t buy a good quality imported car.</p>
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		<title>The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Paperback)</title>
		<link>http://buildingcustomerloyalty.org/the-loyalty-effect-the-hidden-force-behind-growth-profits-and-lasting-value-paperback/</link>
		<comments>http://buildingcustomerloyalty.org/the-loyalty-effect-the-hidden-force-behind-growth-profits-and-lasting-value-paperback/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 14:16:51 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Building Customer Loyalty]]></category>
		<category><![CDATA[Behind]]></category>
		<category><![CDATA[Effect]]></category>
		<category><![CDATA[Force]]></category>
		<category><![CDATA[Growth]]></category>
		<category><![CDATA[Hidden]]></category>
		<category><![CDATA[Lasting]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Paperback]]></category>
		<category><![CDATA[Profits]]></category>
		<category><![CDATA[Value]]></category>

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		<description><![CDATA[From Publishers Weekly Reichheld, a director of Bain &#038; Co., a strategy consulting firm in Boston, takes an old-fashioned concept?loyalty?and shows its relevance to customer retention and long-term profit growth. His position seems obvious, but its import has been lost amid the rapid turnover in the current business climate. He notes that major companies replace [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Loyalty-Effect-Hidden-Profits-Lasting/dp/1578516870/ref=sr_1_16/192-9482753-3284803?ie=UTF8&#038;s=books&#038;qid=1257342378&#038;sr=8-16?ie=UTF8&#038;tag=loyalmarkesuc-20"><img style="float:left;width: 150px;height:150px;margin-right: 10px;" src="http://ecx.images-amazon.com/images/I/51w3K9pPm8L._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA240_SH20_OU01_.jpg" alt="The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value" /></a></p>
<p>      From Publishers Weekly</p>
<p>  Reichheld, a director of Bain &#038; Co., a strategy consulting firm in Boston, takes an old-fashioned concept?loyalty?and shows its relevance to customer retention and long-term profit growth. His position seems obvious, but its import has been lost amid the rapid turnover in the current business climate. He notes that major companies replace half their customers in five years, half their employees in four and a half and their investors in less than one. To cou <a href="http://www.amazon.com/Loyalty-Effect-Hidden-Profits-Lasting/dp/1578516870/ref=sr_1_16/192-9482753-3284803?ie=UTF8&#038;s=books&#038;qid=1257342378&#038;sr=8-16?ie=UTF8&#038;tag=loyalmarkesuc-20" title="More at Amazon">(more&#8230;)</a></p>
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