Posts Tagged ‘Leadership’

The time for a real-world leadership book is NOW!

Description: The time for a real-world leadership book is NOW! This Little Book of Leadership (hold up book0 creates a new opportunity for leaders and wannabe leaders who are seeking to achieve, win, and succeed regardless of their title, their status, their place of employment, or their experience. This is a leadership book that transcends theory and philosophy, and gets right down to brass tacks and brass tactics, and adds a few brass balls. Everyone knows that leadership takes guts and courage. What many don’t understand is that leadership takes a person who can maintain calm and resilience in the middle of the business and government battlefield. A leader must be able to react to, respond to, and recover from the existing circumstances, often in an instant. HERE’S HOW YOU CAN WIN: This book will challenge you to self-assess every facet of your leadership ability, and will ask you to evaluate every fact that’s given in order to fully understand what actions you need to take and what improvements need to be made in your skills. AS A WORLD-CLASS LEADER: Your people need to see your dedication to become dedicated. Your people need to see your enthusiasm to become enthusiastic. Your people need to see your belief to become believers. Your people need to see your hard work to maximize their hard work. The Little Book of Leadership will help you understand your situation, identify your opportunities, create your objectives, execute by action and delegation, and establish a leadership

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How a Colonoscopy Turned Into a Leadership Lesson

Description: Building Customer Loyalty through leadership and creating unforgettable experiences

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Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty

Product Description
Market Leadership Strategies for Service Companies reveals the key strategies for creating and sustaining a market leadership position for any service business. Service industry experts Craig A. Terrill and Arthur G. Middlebrooks affirm that in order to become a dominant market leader, a service company must find ways to: Define their service business and the benefits customers receive Reveal the intangible aspects of the service experience Move in a different dir… More >>

Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty

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