4
Dec
Dec
how satisfaction impact customer loyalty
how satisfaction impact customer loyalty
Have to do a research proposal for one of my modules. The subject is “Address Finder web service”. I need to find out what impact the service does/might have on an on-line business, its sales and customer loyalty. Has anyone come across any articles/journals of some sort regarding the address / postcode lookup service?
Appreciate if you could send me the case studies of such programmes or your new ideas for such programs for customer loyalty retention
Powered by Yahoo! Answers