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	<title>Comments on: What Is The Job Description Of A Customer Retention Manager Or A Loyalty Manager?</title>
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	<lastBuildDate>Sat, 09 Oct 2010 05:36:47 +0000</lastBuildDate>
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		<title>By: JULIUS</title>
		<link>http://buildingcustomerloyalty.org/what-is-the-job-description-of-a-customer-retention-manager-or-a-loyalty-manager/comment-page-1/#comment-719</link>
		<dc:creator>JULIUS</dc:creator>
		<pubDate>Thu, 09 Sep 2010 12:36:16 +0000</pubDate>
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		<content:encoded><![CDATA[<p><strong><br />
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		<title>By: Sheheryar A</title>
		<link>http://buildingcustomerloyalty.org/what-is-the-job-description-of-a-customer-retention-manager-or-a-loyalty-manager/comment-page-1/#comment-410</link>
		<dc:creator>Sheheryar A</dc:creator>
		<pubDate>Fri, 19 Feb 2010 12:12:24 +0000</pubDate>
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		<description>***(non-secureghost)</description>
		<content:encoded><![CDATA[<p>***(non-secureghost)</p>
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		<title>By: Miho Milosavich</title>
		<link>http://buildingcustomerloyalty.org/what-is-the-job-description-of-a-customer-retention-manager-or-a-loyalty-manager/comment-page-1/#comment-412</link>
		<dc:creator>Miho Milosavich</dc:creator>
		<pubDate>Fri, 19 Feb 2010 12:08:26 +0000</pubDate>
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		<description>Help the company to build, deliver and change a method of having customers rate the service provided to them based on defined measurements and industry standards using available tools.  Help the company to analyze the results to create customer actions plans around gaps in expectations. Select a few functional loyalty initiatives around the company&#039;s product or service and set up the process of using the incentives within the company.  Create new ideas to assist the company to measure and increase the customer satisfaction and loyalty.</description>
		<content:encoded><![CDATA[<p>Help the company to build, deliver and change a method of having customers rate the service provided to them based on defined measurements and industry standards using available tools.  Help the company to analyze the results to create customer actions plans around gaps in expectations. Select a few functional loyalty initiatives around the company&#8217;s product or service and set up the process of using the incentives within the company.  Create new ideas to assist the company to measure and increase the customer satisfaction and loyalty.</p>
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		<title>By: (unknown) *non-secure ghost</title>
		<link>http://buildingcustomerloyalty.org/what-is-the-job-description-of-a-customer-retention-manager-or-a-loyalty-manager/comment-page-1/#comment-411</link>
		<dc:creator>(unknown) *non-secure ghost</dc:creator>
		<pubDate>Fri, 19 Feb 2010 12:07:30 +0000</pubDate>
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		<description>I don&#039;t know, but it sounds like it might require kneepads!</description>
		<content:encoded><![CDATA[<p>I don&#8217;t know, but it sounds like it might require kneepads!</p>
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